Create Accessible Training with eLearning

By: Mike Vitale, Bill Hultsch, and Ream Lazaro

Creating Accessible and Engaging Training for Your Business

Staying informed through routine training and continuing education is important in every field of work and the field of transportation is no exception. bcg collaborates with agencies to produce engaging and accessible online courses (eLearning) that provide training and offer information to users trying to stay educated in their field. In a time when staying safe and socially distancing are paramount, it is even more important to have online learning opportunities available for industry professionals.

We recently worked with the Federal Transit Administration (FTA) to develop and produce FTA’s first ever virtual instructor-led training course, Overseeing the Safety Management Process for SSOAs. We make it a practice to be ahead of the curve and have produced other self-paced courses, such as Rail Nomenclature and SMS Awareness, even before the COVID-19 public health emergency.  

What We Provide

We customize products for our clients by developing eLearning curriculum specific to their needs. All content goes through a rigorous review and analysis for accuracy and completeness. We also supplement courses with multimedia presentations and quizzes.

When we develop an eLearning course, we 

  • Collaborate with subject matter experts,
  • Produce course prototypes for stakeholders
  • Storyboard to find the best way to present material,
  • Create engaging instructional videos, 
  • Write scripts for video and multimedia presentations,
  • Develop course content, including quizzes,
  • Check content accuracy and quality,
  • Test compatibility across various web browsers, and
  • Test content for Section 508 compliance.

We strive to cultivate an eLearning environment that considers the learner and how they will receive and absorb the information presented. A successful eLearning environment goes beyond merely delivering the information: the curriculum has to be communicated in a way that is easy to grasp and that is engaging, mindful of various learning styles, and provides ways to ensure learners understand the material. We achieve this dynamic learning environment by generating course prototypes to communicate every step of the process with stakeholders, and by valuing and responding to our client’s feedback.

Our Experience

We support FTA in its partnership with the National Transit Institute and the Transportation Safety Institute to develop and produce online training courses for transit industry professionals. FTA is federally mandated to provide industry training, and the large number of classes that have been developed — with our assistance — deliver much-needed support to growing professionals in the industry.  

We are proud to have recently developed several video series for FTA, including Introduction to the Safety Risk Management Process and Roadmap to Drafting an ASP for Bus Agencies, as well as five new eLearning videos, collectively titled Safety Management System and the Agency Safety Plan. These videos serve as another way to safely and conveniently supplement your transit industry knowledge.

Other courses we have supported include:

  • SMS Awareness
  • Rail Nomenclature
  • Bus Nomenclature
  • Transit Supervisor Certification 
  • Safety and Security Audit
  • Transit Bus System Safety
  • Advanced Rail Incident Investigation

Courses are online and instructor-led or self-led.

How We Can Help

We help agencies and companies develop training programs that engage learners and provide the industry tools and knowledge to advance their careers, programs, and operations. Whether it’s a video, virtual workshop or presentation, training plan, or a complete course, our skilled teams and subject matter experts are here to help you. We are proud to play an integral part in advancing the successes and expansion of transit industry professionals.